Terms of Service

Faasen Automation provides scheduling software that driving schools use to manage lessons, instructors, vehicles, reminders, and payments. Faasen Automation is a software provider — we are not a driving school, we do not employ instructors, and we do not provide driving instruction ourselves. Each driving school using the Service is solely responsible for the instruction it provides, the accuracy of its schedule and pricing, its cancellation and refund policies, and its compliance with any licensing or driver-education regulations that apply to it.

• You must provide accurate information when creating an account.
• You're responsible for keeping your login credentials secure and for activity under your account.
• Student accounts may be created by the driving school, by email invitation, or by the student using a join code the school provides. If you are under 18, you may only create or use an account with the permission of a parent or legal guardian, and your school may require that consent directly.
• A school may require new accounts to be approved by its office before they can sign in, and records your acceptance of these Terms when you create your account.
• Office/admin accounts must be created by someone authorized to act on behalf of the driving school.

Lesson charges, no-show fees, and any other pricing are set by each individual driving school, not by Faasen Automation. Payments are processed through Stripe. Refunds, cancellations, and billing disputes are handled according to the policies of the specific driving school you're enrolled with or work for — contact that school directly for billing questions.

Each school configures its own scheduling rules in the Service — lesson length, how far in advance lessons can be booked, weekly booking limits, and whether bookings require instructor confirmation. Cancellation windows, no-show policies, and any related fees are the school's policies, not ours; the Service simply enforces what your school has configured. For exceptions (for example, canceling inside a cutoff window), contact your school directly.

By using the Service, you may receive email and, if you've provided a phone number and opted in, SMS text message reminders about your lessons. See our Privacy Policy for details on message frequency, opting out, and how we handle your information.

You agree not to:

• Use the Service for any unlawful purpose or to violate anyone's rights.
• Attempt to gain unauthorized access to accounts, data, or systems that aren't yours.
• Interfere with or disrupt the Service, or attempt to bypass any security measures.
• Use the Service to send spam, harassment, or unsolicited messages to others.

The Service, including its software, design, and branding, is owned by Faasen Automation. Data you or your school enter into the Service (students, lessons, notes, etc.) remains yours — we don't claim ownership of it, and we use it only to provide the Service to you.

The Service is provided "as is" without warranties of any kind, express or implied. We do our best to keep it reliable and accurate, but we don't guarantee it will be uninterrupted, error-free, or fit for any particular purpose. Scheduling suggestions, travel-time estimates, and automated reminders are aids, not guarantees — always confirm important lesson details directly with your school or instructor.

To the fullest extent permitted by law, Faasen Automation will not be liable for indirect, incidental, or consequential damages arising from your use of the Service, including missed lessons, scheduling errors, or payment disputes between you and a driving school. Our total liability for any claim relating to the Service is limited to the amount you paid us directly, if any, in the twelve months before the claim.

A driving school may deactivate a user's account at any time. We may suspend or terminate access to the Service for anyone who violates these Terms or misuses the Service. You can ask your school to deactivate your account, or contact us directly.

We may update these Terms as the Service evolves. We'll update the "Last updated" date above when we do. Continued use of the Service after a change means you accept the updated Terms.

These Terms are governed by the laws of the Commonwealth of Massachusetts, USA, without regard to conflict-of-law principles, except where the consumer-protection law of your place of residence provides otherwise.

Questions about these Terms? Email faasenautomation@gmail.com.